FAQs

Orders of $50 and more qualify for free shipping. To receive free shipping, select the Free Standard Shipping option on the checkout page.

It typically takes 1- 3 business days to pack and ship out your package.

At this time we only service orders within Canada.

Once an order is shipped, you will receive a confirmation message that will include the tracking number for your package.

Once an order is placed, it is immediately transferred to our processing department. As such, orders can not be cancelled.

Given that our products are perishable goods, we do not accept returns. Your experience is our priority, if you are not pleased with your purchase please email us at ssmart@suratisweetmart.com within 14 days of your purchase.