FAQs

Orders of $60 and more qualify for free shipping. To receive free shipping, select the Free Standard Shipping option on the checkout page.

For orders in Newfoundland, New Brunswick, Nova Scotia & PEI, free shipping is on all orders over $400.

We do not ship to the Yukon, NWT, and Nunavut.

USA: We do not ship to Hawaii, Alaska or the Cayman Islands.

It typically takes 1- 3 business days to pack and ship out your package. Based on the shipping method chosen, transit time can take between 2 and 8 business days.

At this time we only service orders within Canada and the US.

Once an order is shipped, you will receive a confirmation message that will include the tracking number for your package.

Once an order is placed, it is immediately transferred to our processing department. As such, orders can not be cancelled.

Given that our products are perishable goods, we do not accept returns. Your experience is our priority, if you are not pleased with your purchase please email us at ssmart@suratisweetmart.com within 14 days of your purchase.